Reporting Abuse and Neglect
We all have a direct and larger impact on the quality of life experience of the people we serve. MODEST and OPWDD has zero tolerance for abuse of the people we serve. Each one of us has an obligation to ensure the safety and well-being of individuals in our care and to speak out when we witness or suspect abuse or neglect. Please call the following numbers to report it:
718-447-8234 or 917-596-9331
Frequently Asked Questions
- What is a developmental disability?
Developmental disabilities are attributable to mental or physical impairments before the age of 22. These disabilities tend to be life-long and result in substantial functional limitations in major life activities such as self-care, receptive and expressive language, learning, mobility, economic self-sufficiency, self-direction and capacity for independent living.
The term "developmental disability" can include several types of conditions including, but not limited to: autism, Down syndrome, Asperger's Syndrome, Cerebral Palsy, Epilepsy and Neurological Impairment.
- How does someone access MODEST services?
To be eligible for services the individual must have a confirmed diagnosis of a developmental disability. The process can begin with something as simple as a telephone call, an e-mail, or an office visit where intake forms are completed.
- What is the funding source for the services of MODEST provides?
A range of services that MODEST provides are funded by a combination of dollars from the OPWDD and Medicaid. Additionally, a number of activity programs are funded through generous donations.
- What services are offered?
The range of services that are offered to individuals with developmental disabilities of all ages and their families include: Medicaid Service Coordination (MSC), various types of Residential Services, Day Habilitation and Pre-Vocational Services, Community Habilitation and Recreational Activities.
- What is waiver service?
Waiver services are federally approved Home and Community Based Services-Waiver (HCBS) that are provided to people with developmental disabilities in the community setting. For an eligible individual to receive these services he or she must have a Medicaid Service Coordinator (MSC).
- What is Medicaid Service Coordinator (MSC)?
An MSC provides advocacy, linkage and referral for individuals and their families. He/she is responsible for assessing the needs of the people receiving services and developing an Individualized Service Plan (ISP) that meets the individual's aspiration and outcome through a person-centered planning process. The MSC also follows up and monitors the individual's needs and facilitates access to programs and services.
- Does the person have to have Medicaid to be eligible for services?
Yes, not having Medicaid may delay the process for a person to access the services that are funded through Medicaid. However, if a person has the ability to pay for the services needed, the fee for services will not exceed the set Medicaid reimbursement rate.
- How does the person-centered planning process work?
The person-centered planning process refers to a number of approaches that assist and allows a person and his or her family to think about a broad range of individualization, choices and personal goals that matches the needs of a person.
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